Tech Support

support@smartnotesforact.com (email)
www.smartnotesforact.com (web)
727-360-0533 (tel)
8:00 AM - 5:00 PM M-F EST
Free support via email, knowledgebase, community forum.

sales.us@2x.com (email)
www.2x.com (web)
866-970-6262 (tel)
972-331-2751 (fax)
7:00 AM - 6:00 PM M-F CST
No charge for pre-sales support questions.

Acending Technologies Corp.

support@qwikquote.com (email)
www.qwikquote.com (web)
609-291-9276 (tel)
8:00 AM - 5:00 PM M-F EST
Technical support is available free of charge for six months after registration. After that period, an annual agreement for technical support is available.

ACT Mobile Messenger

Generally the basic email support is all that is required for a single user of the software. However, a premium service is included for Multi-User licence customers for a period of 30 days. All support outside of this is covered by pre-paid incident support. Custom development is available on request.

Basic:
Free Email Support is available
support@actmobilemessenger.com (Email)

Premium:
Skype Support is available for 30 days to Multi-User Licences 
9:00AM - 5:00 PM EST M-F

On Demand:
On Demand Technical Support 
$25.00 per incident (15 mins)
9:00AM - 5:00 PM EST M-F

Support requiring developer resource
$50.00 per incident (30 mins)
9:00AM - 5:00 PM EST M-F

Custom Software Development
Integration beyond product feature/functionality
$100.00 per hour (Free Quotation based on specification)

ACTWiz.com

www.actwiz.com
Support@actwiz.com
225 255-0408

ACTPresentation.com

support@ActPresentation.com (email)
www.ActPresentation.com (web)
8:00 AM - 5:00 PM PST M-F
Support is free of charge and available via email only.

ActAddOns.eu

contact@actaddons.eu (email)
www.actaddons.eu (web)
+49 2132 13189 18 (tel)
+49 2132 13189 99 (fax)
8:00 AM - 5:00 PM PST M-F
30 days free support by email or, if necessary, by phone.

ADS Programming Services

ssmith@adsprogramming.com (email)
www.adsprogramming.com (web)
205-222-1661 (tel)
9:00 AM - 5 PM M-F CST
No charge for standard questions

ALJOsoft

info@ALJOsoft.com (email)
http://aljosoft.com/info.html (web)
541-636-3242 (tel)
9:00 AM - 3 P.M. PST M-F

Allied Financial Software, Inc.

info@software4advisors.com (email)
www.software4advisors.com (web)
800-831-7636 (toll free)
770-475-0495 (tel)
770-234-4196 (fax)
8:30 AM - 5:30 PM EST M-F

ASDS Computer

www.asdscomputer.com/support (email)
www.asdscomputer.com website
888-202-3573 (tel)
303-465-6465 (tel)
303-465-2768 (fax)

Aspire Technologies

support@quotewerks.com (email)
407-248-1481 (tel)
407-248-1482 (fax)
9:00 AM - 5:00 PM EST M-F
QuoteWerks Support Policy and Offerings
FREE Support Included with all Purchases

AXCiANT Technologies

helpdesk@axciant.com (email)
www.axciant.com (web)
1-877-AXC-iANT (292-4268) (tel)
8:00 AM - 5:00 PM MST M-F
Technical support is free of charge IF the error is with our product. If the error is anything else technical support is billed out hourly.

BearTooth Data

support@beartoothdata.com (email)
www.beartoothdata.com (web)
1-866-722-5483 (tel)
6:00 AM - 5:00 PM PST M-F
No charge for standard questions.

Baxsoft

techsupport (email)
www.baxsoft.com/ (web)
No charge for standard questions.

betterACTnow

info@betteractnow.com (email)
8:00 AM - 5:00 PM PST M-F
We only provide email technical support for this product.

Broadlook Technologies

www.broadlook.com/support (web)
cs@broadlook.com (email)
8:00 AM - 5:00 PM M-F CST
All sales are final -- free 14-day trial.

C2 Business Advisors, LLC

support@remarkablemail.com (email)
480 502-1745 (tel)
480 502-3717 (fax)
8:00 AM - 5:00 PM MST
No charge for standard questions. Charge for
in-depth/development questions.

Card Scanning Solutions

info@card-reader.com (email)
213 867-2625 (tel)
419 735-24196 (fax)
8 - 5 PM PST M-F
No charge for fax or email questions

CardScan, Inc.

support@cardscan.com (email)
www.cardscan.com (web)
800-942-6739 (toll free)
617-492-4200 (tel)
617-492-6659 (fax)
8:45 AM - 5:30 PM EST M-F

C. I. Corporation

rick@cicorp.com (email)
800-319-3190 (toll free)
888-892-3660 (fax)
8 AM - 8 PM EST M-S
No charge for standard questions. Charge for in-depth/development questions.

CMT Publications, Inc.

info@blackberrymadesimple (email)
www.blackberrymadesimple.com (web)
8:00AM - 5:00 PM EST M-F
No charge for standard questions. Fees apply for in-depth questions, web training and consulting projects. Contact us via email for more information.

CompanionLink Software, Inc.

support@companionlink.com (email)
www.companionlink.com (web)
503 243-5200 (tel)
7:00 AM - 4:00 PM PST M-F
No charge for standard questions

Contactivation

support@myact.com (email)
www.myACT.com (web)
800-660-0665 (tel)
770-234-5478 (fax)
8:00 AM - 5:00 PM PST M-F
No charge for standard questions. Charge for in-depth/development questions.

ContactMonkey

support@contactmonkey.com (email)
www.contactmonkey.com(web)
416-304-9696 (tel)
416-304-9697 (fax)
9:00 AM - 5:00 PM EST M-F
No charge for standard questions.

Core Consulting Services, Inc.

info@coldcallpro.com (email)
586-677-1006 (tel)
586-677-9188 (fax)

Cornerstone Solutions, Inc.

info@cornerstonesolutions.com (email)
www.cornerstonesolutions.com (web)
877-661-5200 (tel)
8:00 AM - 5:00 PM CST M-F
No charge for standard questions

CRM AddOn Factory

Free support via:
Manuals, FAQs and Knowledge Base

Or email  support@crmaddon.com

Click here for our Ticket system

Our telephone numbers are:
203 541-0040 North America
44 203 026-9402 UK
49 8282 800 400 Germany
We’re located in the Central European Time (CET) zone.

CRM Computers, Inc.

customercare@crmcomputers.com (email)
619-906-1950 (tel)
8:00 AM - 5:00 PM M-F PST
No charge for standard questions within first 30 days.

CRM Integration Systems

info@calloncrm.com (email)
http://www.CallOnCRM.com (web)
480 295-3390  (tel)
602 532-7245  (fax)
No charge for standard questions within first 90 days of ownership. Telephone support: $30 for the first 30 minutes; $ 30 for each additional 30 minutes. No charge for fax or email questions unless in-depth, which bills at $ 30 hour.

Crossproduct Solutions, Inc.

support@crossproduct.com (email)
www.crossproduct.com (web)
703-734-5490 (tel)
703-734-5491 (fax)
8:30 AM - 5:30 PM EST M-F
No charge for standard questions; charge for in-depth/development questions.

Cubix Software

support@cubixsoftware.co.uk (email)
www.cubixsoftware.co.uk (web)
+44 1642 350609 (tel)
M-F 9-6 GMT
FREE Technical support via email or the support forum

Data Fields Manager, Inc.

Data Fields Manager provides free support 30 days after the purchase of the product. Any other support beyond 30 days falls under the guidelines of the 3 types of support provided to our customers. For more information please visit: http://www.datafieldsmanager.com.

Datastream Consulting Services

support@datastreamcs.com (email)
www.datastreamcs.com (web)
888-528-8241 (tel)
646-216-9249 (tech support)
8:00 AM - 5:00 PM PST M-F
No charge for installation help / standard questions within first 90 days of ownership. After 90 days, Telephone support: $ 45 per incident.

DripMarketingLetters.com

lori@dripmarketingletters.com (email)
www.dripmarketingletters.com (web)
646-402-5907 (tel)
Pretty much 24/7
No charge for standard questions. You may ask strategy questions in our DripMarketingCamp.

Durkin Computing, LLC

Support@DurkinComputing.com (email)
Free online support
www.ContactListPlus.com (web)
973-625-1119 (tel)

DYMO Corporation

support@dymo.com (email)
www.dymo.com (web)
203-661-9700 (tel)
203-661-6533 (fax)
9:00 AM - 5:30 PM EST M-F
No charge for standard questions

E-Commerce Exchange

www.ecenow.com (web)
info@ecenow.com (email)
800-477-5363 (toll free)
323-965-2840 (tel)
323-965-2848 (fax)
8:00 AM - 5:00 PM PST M-F
Premium Support technical assistance for link insertion is available at $75.00 an hour with a 1/2 hour minimum. Premium Support GOLD technical assistance for deeper web site solutions is available at $125.00 an hour with a one hour minimum.

Effective Solutions

support@effsolutions.com (email)
www.QSalesData.com(web)
414-525-2975 (tel)
262-790-1880 (fax)
8:00 AM - 5:00 PM CST M-F
No charge for standard questions. Assistance with data clean-up, imports, database customization, and other advanced services is billed at $150/hr.

eGrabber

support@egrabber.com (email)
www.egrabber.com (web)
408-872-3103 (tel)
408-872-3109 (fax)
8:30 AM - 6:00 PM PST M-F
No charge for standard questions

Empress Software, Inc.

emp4act@empress.com (email)
866-224-3132 (tel)
9:00 AM - 5:00 PM EST M-F
Telephone: $40 first 15 minutes, $40 for each incremental 15 minutes. No charge for email questions unless in-depth, which bills at $120 per hour.

Endicia.com

support@endicia.com (email)
www.endicia.com (web)
800-576-3279 x130 (toll free)
650-321-2640 (tel)
650-321-0356 (fax)

Envelope Manager Software

tech@envmgr.com (email)
www.envelopemanager.com (web)
800-576-3279 (toll free)
650-321-2640 (tel)
650-321-0356 (fax)
7:00 AM - 5:00 PM PST M-F

ESRI

www.esri.com (web)
972-231-9317 (tel)
972-231-9834 (fax)
6:00 AM - 5 PM PST M-F

E Tech Systems Inc.

support@oakpro.com (email)
847-352-4770 (tel)
9:00 AM - 5:00 PM CST M-F
E-mail Support: Free.
Telephone Support: $165 / hr

EW & Associates, Inc.

support@rctwiz.com (email)
646-825-8852 (tel)

Exponenciel

support@exponenciel.com (email)
www.exponenciel.com (web)
514-587-6067 (tel)

Extract Software LLC

support@extractsoftware.com (email)
24/7 365 days
All requests answered within 8 hours
Never a charge standard support questions or issues. Those outside the normal scope of the software billed at $99.00 per hour. Custom development may be charged and will be quoted on an "as per" basis. General enhancement and development requests are welcomed and encouraged. Special projects consulting billed at $125.00 per hour.

Fill-Staff

info@fillstaff.com (email)
www.fillstaff.com (web)
501-205-4350
8:00 AM - 5:00 PM CST M-F
No charge for standard questions. Charge for in-depth/development questions.

Fortier Consulting, Inc.

mike@fortierconsulting.com (email)
www.fortierconsulting.com (web)
603-330-0583
501-694-7699 fax
8 AM - 5 PM EST M-F
No charge for standard questions within first 90 days of ownership. Charge for in-depth/development questions.

FortuneFlow, Inc.

support@fortuneflow.com (email)
www.fortuneflow.com (web)
info@fortuneflow.com (email)
520-398-7021
8:30 AM - 6:00 PM PST M-F
No charge for standard questions

Global Data Vault

helpdesk@globaldatavault.com (email)
www.globaldatavault.com (web)
214-363-1900 x2 (tel)
214-279-0835 (fax)
9:00 AM - 5:30 PM M-F Central Time
No charge for standard question

GoToMyPC

gotocustomercare@expertcity.com (email)
888-259-3826 (tel)

Hero Technical Solutions Inc.

support@yourcrmhero.com (email)
www.yourcrmhero.com (web)
800 260-2243 (toll free)
877-310-5519 (fax)
8:00 AM - 5:00 PM EST M-F
Free technical support via e-mail

HK Consulting

info@forsolutions.ca (email)
www.forsolutions.ca (web)
877 216-2057 (toll free)
8:00 AM - 5:00 PM EST M-F
No charge for email questions unless in-depth, which bills at $ 95 hour.

Hogan Data

AddOns@HoganData.com (email)
http://hogandata.com (web)
210-375-5832 (tel)
866-879-0340 (fax)
8:00 AM - 5:00 PM M-F CST

Information Optics Corp.

Technical Support for InfoOptics for Windows is available from the software publisher at 1-609-607-0778 x 2.

J2X Technologies

support@handhelcontact.com (email)
800-939-4737 (tel)
9:00 - 5:00 PM EST M-F

LCS, Inc.

support@qmanage.com (email)
www.qmanage.com (web)
800-669-0871 (toll free)
513-583-8736 (fax)
8:00 AM - 7:00 PM EST M-F
Support and updates are available for 30 days with each purchase. A full year of telephone support and updates are available for an additional $99.

Link It Call Center

ashlyt@linkitsoftware.com (email)
www.linkitcallcenter.com (web)
818-574-3970 ext 229 (phone)
605-432-5598 (fax)
5:30 AM - 2:30 PM PST M-F

LinkPoint360

support@linkpoint360.com (email)
www.linkpoint360.com (web)
732-212-8403 (phone)
732-810-0326 (fax)
8:00 AM - 5:00 PM EST M-F
Support is available as long as their support subscription is paid.

Make My Calls Inc.

support@makemycalls.com (email)
www.makemycalls.com (web)
800-481-0654 (Toll free)
775-201-0067 (Fax)
Tech Support Policy: Six months unlimited support, phone and email

Market Focus

support@marfocus.com (email)
www.emarketfocus.com (web)
800-708-9715 (toll free)
858-586-1268 (fax)
8:00 AM - 5:00 PM PST M-F

Marshall Agency

info@qbookssupport.com (email)
www.qbookssupport.com (web)
800 230-1187 (toll free)
800 230-0187 (fax)
8:00 AM - 5:00 PM PST M-F
QuickBooks support available from Intuit at www.quickbooks.com. Check the QB Community for self help. Customized solutions are available at additional charge.  Let us know what you need in an email.

MAXPRO

lou@maxprosystems.com (email)
www.maxprosystems.com (web)
407 830-5108 (toll free)
10:00 AM - 6:00 PM EST M-TH
No Charge for Standard Questions; Charge for technical support is $35 per 15 min.

MJB Software

support@mjbsoftware.com (email)
www.mjbsoftware.com (web)
877-283-6405 (tel)
9:00 AM - 4:00 PM M-F PT

Mondo Media, Inc.

activate@mondolessons.com (email)
http://www.mondolessons.com (web)
312-527-3133 (tel)
9:00 AM - 5:00 PM M-F CST
Software installation included as part of software pricing. For additional training and consulting: Telephone support: $ 0 for the first 5 minutes; $ 160 for each additional 60 minutes. Billable in 15 minute increments.

Net Sales Solutions

tom.griffin@eprospector.com (email)
www.eprospector.com (web)
770-631-9537 (tel)
770-629-1480 (fax)
8:00 AM - 5:00 PM M-F PST
Email and phone call requests responded to within a business day.

The New Hampton Group

holmes@cornerstonesolutions.com (email)
713-661-5200 (tel)
713-661-5096 (fax)
No charge for standard questions via fax or email unless in-depth which bills at $200 per hour. Telephone support: $50 first 15 minutes, $50 for each incremental 15 minutes.

Northwoods Software Corporation

Support (web)
Inquiry (web)
www.crmaddons.com (web)
800-226-4662 (toll free)
603-886-5780 (tel)
603-886-5913 (fax)
9:30 AM - 5:00 PM EST M-F
No charge for standard questions

Olive Branch Software

info@sales-focus.com (email)
1-805-962-4406 (tel)
9 AM - 5 PM PST M-F
No charge for standard questions.

Organizer Paper

paper@ew-associates.com (email)
845-298-1087 (tel)
845-298-2766 (tech guy)

Patricia Egen Consulting

support@egenconsulting.com (email)
www.egenconsulting.com (web)
423-875-2652 (tel)
423-875-2017 (fax)
8:00 AM - 6:00 PM EST M-F
No charge for standard questions. Charge for in-depth/development questions.

PenPower Inc.

supportus@penpowerinc.com (email)
www.penpowerinc.com (web)
510-897-6612 (tel)
510-897-6606 (fax)
9:00 AM - 6:00 PM PST M-F
Support is free of charge and available via email and telephone.

PersonalCRM

General support -- general support information
Problems -- to contact us with a problem
408-426-8089 (tel)
9:00 AM -5:00 PM PST M-F
We provide free phone support for 30 days from date of purchase and then free email support for up to 6 months from date of purchase. After that we provide telephone support: $30.00/first 15 minutes, $25.00 for each incremental 15 minutes. No charge for email questions unless in depth, which bills at $150.00/hour consulting rate.

pinpoint tools llc

www.pinpointtools.com (web)
214-905-0401 (tel)
214-652-8246 (fax)
9:00 AM - 5:00 PM CST M-F
$150/hr, can do classes by WebEx, database & layout customization, custom reports, etc.

PresentationPRO

www.presentationpro.com (web)
support@presentationpro.com (email)
678 686 0500 (tel)
404 266 1831 (fax)
8:00 AM - 5:00 PM PST M-F
No charge for standard questions within first 90 days of ownership.

Project KickStart

Web form support (Free support)
www.projectkickstart.com (web)
Answers to frequently asked questions (FAQs) for all known issues are posted to our website here. The fastest resolution to your problem is to first review our FAQs before contacting Technical Support.
9:00 AM - 5:00 PM PST M-F

Protus IP Solutions

support@myfax.com (email)
613 260-6325 or 866 563-9212 (tel)
24 hours per day, 7 days a week!
No charge.

PowerACT

supportclient@power-act.com (email)
www.businesstoolsforact.com (web)
+33(0)1.70.21.00.26 (tel)
+33(0)1.70.21.00.26 (fax)
Customers with a Software Maintenance Contract valid annual Business Tools for ACT! enjoy privileged access to all minor updates and major releases.They will be available in the private part of: www.businesstoolsforact.com.

Logins & passwords will be sent by e-mail to subscribers. Clients who do not have a contract valid forannual software maintenance should send their request to supportclient@power-act.com.

Remote Tech Group

support.rtgroup.com (web)

Resource Dynamics

www.resource-dynamics.com (web)
support@resource-dynamics.com (email)
727-360-0533 (tel)
727-367-8452 (fax)
8:30 AM - 5:30 PM EST M-Th
8:30 AM - 5:00 PM EST F
Closed on major US holidays

RDA Enterprises

www.dblinkup.com (web)
support@dblinkup.com (email)
212-532-6125 (tel)
212-532-6130 (fax)
9:00 AM - 5:00 PM EST M-F

Sage Software

actdbrepair@sage.com (email)
www.act.com (web)
8:00 AM - 5:00 PM PST M-F
Limited email support provided.

Scan and Organize

www.scanandorganize.com (web)
support@software4advisors.com (email)

Sonoma Enterprises

sales@sonomaenterprises.com (email)
support@sonomaenterprises.com(email)
866-340-1905 (fax)
No charge for email for the 1st year; after the 1st year support renewal is $59/year with discounts for multiple years. If the question cannot be answered via email there is a provision on the website to request a call back and we will call the customer and resolve their questions.

Standss (South Pacific) Limited

support@standss.com (email)
M-F 8-5 GMT+12
Free Email Support

Stonefield Systems Group Inc.

support@stonefieldquery.com (email)
800-563-1119 (tel)

Swiftpage

support@swiftpage.com (email)
877-228-8377 Option 2 Toll Free

SystemsNet

support@systnet.com (email)
www.systnet.com/ (web)
215-340-1951 (phone)
215-340-2288 (fax)
9:00 AM - 5:00 PM EST M-F
No charge for standard/non technical questions within first 30 days of ownership.
For Technical Support: $ 150 per hour, minimum of  ¼ quarter hour.

Tandem Training
& Consulting

support@HighTrustforACT.com (email)
866-710-4228 (tel)
888-238-7940 (fax)
8:00 AM - 5:00 PM CST M-F
No charge for fax or email questions unless in-depth, which bills at normal hourly rates.

Template Zone.com

support@templatezone.com (email)
617-441-3171 (tel)
617-441-5992 (fax)
9:00 AM - 6:00 PM EST M-F
No charge for standard questions unless in-depth within first 90 days of ownership.

TexMobile, Inc.

bmcneil@texmobile.com (email)
businesswebmap.com/contact.jsp (web)
8:00 AM - 5:00 PM CST M-F
Only provide web support no charge for support questions

Tolana Publishing

Call the AddOn Store 800 806-5288

TopLine Results Corp.

www.toplineresults.com (web)
800-880-1960 (tel)
8:00 AM - 5:00 PM CST M-F
Call for support details.

VoIP AddOn

www.voipaddon.com (web)
support@voipaddon.com (email)
480-751-4070 (tel)
480-659-8705 (fax)
8:30 AM - 5:30 PM MST M-F
Tech Support is available via telephone and email.

Windswept Software

support@photoact.net (email)
info@photoact.net (general information)
www.windsweptsoftware.net (web)
508-540-5458 (tel)
508-540-3440 (fax)

Wolf's Byte Productions

dwolf@howtosoftware.com (email)
www.howtosoftware.com (web)
858-538-8565 (tel)
858-538-5266 (fax)

WorldExtend

scott@worldextend.com (email)
www.worldextend.com (web)
856-452.0007 (tel)
856-234-6766 (fax)

Xact Software

support@actforqb.com (email)
www.actforqb.com (web)
800-626-1305 (tel)
9:00 AM – 5:00 PM (PST)

XoomCRM

support@xoomcrm.com (email)
www.xoomcrm.com (web)
866-560-4200 (tel)
949-679-8868 (fax)
8:00 AM - 5:00 PM PST M-F
No charge for standard questions.

ZGraphics

jz@zgraphics.com (email)
www.zgraphics.com (web)
847-836-6022 (tel)
847-836-6122 (fax)
8:00 AM - 5:00 PM CST M-F